Returns and Refund Policy
Last updated 15 Sept 2026
Draft — not yet approved for publication. This page contains placeholder wording written as a starting point only. It must be reviewed, completed and approved by the business owner before launch.
Returns window
Owner to confirm the returns window and the condition items must be in.
Items that cannot be returned
Owner to confirm. Personal care and intimate products commonly cannot be returned once opened, for hygiene reasons.
How to request a return
Owner to confirm the process and contact route.
Refunds
Owner to confirm refund method and timing.
Damaged or incorrect items
Owner to confirm.